Shipping / Delivery Policy

Company Name: Kronovate Private Limited

Contact Number: +91-7018497936

1. Overview

At Kronovate Private Limited, we strive to provide high-quality software development services tailored to your business needs. This Refund & Cancellation Policy outlines the terms under which you may request a refund or cancel your order.

2. Service Cancellation

You may request to cancel services before the commencement of project development or as specified in the service agreement. Once the project has started or significant work has been done, cancellation may not be possible, or partial charges may apply.

3. Refund Eligibility

Refunds may be considered under the following conditions:

Duplicate payment due to technical error.
Cancellation before the start of development work.
Failure to deliver the service as per the agreed scope.

All refund requests must be made in writing to info@kronovate.com.

4. Non-Refundable Conditions

Refunds will not be issued in the following cases:

Change of mind after project initiation.
Delays caused by client-side in providing necessary information, feedback, or approvals.
Services delivered as per the agreed scope and timeline.

5. Refund Process

Once a refund request is approved, it will be processed within 7–10 business days. The refund will be credited back using the original method of payment unless otherwise agreed.

6. Contact for Refund & Cancellation

To request a refund or cancellation, please contact us with the following details:

- Full Name

- Contact Information

- Transaction ID / Invoice Number

- Reason for Refund or Cancellation

Email: info@kronovate.com | Phone: +91-7018497936

7. Changes to This Policy

Kronovate Private Limited reserves the right to modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.